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Monitored alarm services for 24/7 security

A monitored alarm system increases the security of your business by guaranteeing a response to any activation. If an intruder breaks in or a fire breaks out while you’re not there, one of our operators will alert you or a nominated key holder and, if necessary, the relevant emergency services.

Speed of response is crucial, both for preventing burglary and fire. Having someone you can rely on constantly monitoring your alarms ensures that your security system does the job it’s there to do, even when there’s nobody around.

We offer 24/7 professional system monitoring for burglars alarms, fire alarms and CCTV. You can nominate a list of key holders for one of our UK call center operators to contact in the event of an alarm, and you can add police and fire service response for added security. We are not limited to working in just one area with engineers based across the whole of Kent in areas such as Sevenoaks, Tunbridge Wells, Maidstone and Dartford to name but a few.

To add 24/7 monitoring to your security package, talk to Spy today.

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Monitoring With Police or Fire Brigade Response

If you want the added peace of mind of knowing that the emergency services will be alerted when your alarm goes off, we can install a Redcare or Dualcom unit, both of which can trigger a response from the Police or Fire Service.

With a basic monitoring service, a text will be sent to you notifying you that your alarm has been triggered so you can take the necessary action. With Police and Fire Brigade monitoring, an operator at the central monitoring station will call the relevant service on your behalf.

If your intruder alarm is triggered, an operator will call you or one of your nominated key holders. If a second device is then activated, the operator will call the police, who will meet you or your key holder at the property, check whether there are any intruders still on the premises and inform you of the best course of action. Waiting for the ‘second activation’ helps to reduce false alarms.

If your fire alarm goes off the Fire Brigade will be alerted immediately.




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CCTV Monitoring with Spy Alarms

We can set up your CCTV system to send pictures to a Central Monitoring Station, where our operators can watch your premises constantly. They are trained to respond to anything suspicious by first analysing the situation and then deciding on the best course of action.

If you have a system with audio facilities, the UK based operator can deliver a warning to deter a potential intruder and prevent damage to the property. They will contact you or your nominated key holder to alert you of the situation and, if you have monitoring with police or fire service response, they can contact the relevant emergency service.

Working across Kent in areas such as Sevenoaks, our team are ready to take your call and answer any questions you may have about CCTV or alarm monitoring.

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Experts In Avoiding False Alarms

Did you Know? If you have more than three false alarms in a year, the police will no longer respond to your call-outs and fire brigades are increasingly charging businesses for any call-out triggered by a false alarm, so the reliability of your monitored system is vital.

Spy Alarms is regularly awarded the Metropolitan Police Gold ‘Alarm Performance Award’ for the lowest number of false alarms recorded. It proves the value of our high quality, reliable systems and shows our professionalism.

To qualify for a monitored system with police response, your installer needs to be accredited by a police recommended agency, like the National Security Institute (NSI). Our NSI Gold accreditation proves that our installations are high quality, reliable and fitted by professionals, which ultimately reduces false alarm rates.

At Spy Alarms, our customer support and technical knowledge are what has nurtured our growth over the last 30 years. We ensure our customer get the best possible installation with expert aftercare support. We are based across the whole of Kent in areas such as Sevenoaks, Tunbridge Wells, Tonbridge and Dartford to name but a few. If you are looking for a professional alarm monitoring service, please get in touch with our team today.

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Spy Alarms have recently taken over monitoring and maintenance of the alarm systems at our offices in Tonbridge. The quality of service and advice we received from Spy Alarms before, during and after the hand-over was excellent. We would have no hesitation in recommending Spy Alarms to others.
Warners Solicitors, alarm monitoring and maintenance, Tonbridge, Kent
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