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Scroll Down For Some of Our Customer Stories

We pride ourselves on our customer service and are proud to receive numerous glowing testimonials that extol the virtues of our engineers – the public face of Spy Alarms. Here we have assembled a small sample of stories from satisfied customers in both the domestic and commercial markets.


If this is the level of service you’re looking for, call Spy Alarms today on 01689 887626


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Having worked closely with Spy Alarms over the last two years on several refurbishment projects, we can say with confidence that they are a professional, helpful and efficient security company. Swift to react to call-outs, knowledgeable about industry products, and pro-active in finding bespoke solutions for our travel centres across London, we highly recommend them.
Mark West, Property Director, Trailfinders
Just wanted to say that the cameras went in today and James stayed on to get the iPads and iPhone working. James went the extra mile for us and was very pleasant to deal with. Please give him this feedback and let him know we very much appreciated his excellent care.
Mr and Mrs Newton, Westerham, Kent
The security system Spy installed for us is an essential part of our business of keeping our customers and staff safe and secure. Spy are very responsive and helpful whenever we need them and their engineers really know their stuff.
The Venue, London
Please pass on our thanks to Clive for ‎doing a great job in setting up ‎our alarm system. He explained it all well and it is easy to use. He is a credit to your organisation and we certainly feel more secure now!
Intruder alarm customer, West Sussex
I must say how impressed with Eugene I was. He really seemed to care.
Steve Smith, HM Racing, Edenbridge, Kent
Thanks for your work on our home. Your engineer was fantastic.
S Marshall, Orpington, Kent
Your engineer James was polite, helpful, hardworking and professional.
Mary Marshall, Club Manager, Avondale Gymnastics Club, Surbiton, Surrey
The engineer, Dwayne, had all sorts of trouble with the upgrade due to the signal here (we’re down a very leafy country lane) being awful. He’s been absolutely lovely – had to clamber through a small cupboard in our loft space to sort the aerial, the cupboard being crammed with stuff (as cupboards generally are), which he cleared away back into the cupboard after him. I’ve been very pleased with the service he’s provided this morning.
S Lovett, Ongar
The quality of service and advice we received from Spy Alarms before, during and after the hand-over was excellent. We would have no hesitation in recommending Spy Alarms to others.
Warners Solicitors, Tonbridge
I just wanted to highlight the outstanding efforts made by the engineer who recently came to our property.
E Springett, West Wickham
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