CLIENT TESTIMONIALS

Domestic and commercial customers feel safe and secure with Spy Alarms

Hear from just some of our customers about their experience with our customer service and team

Scroll down to see what our customers have to say about our service

We pride ourselves on our customer service and are proud to receive numerous glowing testimonials that extol the virtues of our engineers – the public face of Spy Alarms. Here we have assembled a small sample of stories from satisfied customers in both the domestic and commercial markets.

“Firstly following the works in the OPH Can I just say what a credit the two engineers were to SPY they were fantastic and we had no complaints just compliments on their work.”

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“Whist you mention Ranger’s House, I had some feedback from the site team that Jason has been very helpful and always has been. I’m sure it won’t be the first time I mention this as they do seem to appreciate him and always mention when he comes up good. “

thin

"The alarm and door entry system has now been installed. Chris Owens has been a pleasure to deal with and he and his colleague Dave Rogers had to deal with a busy office yesterday and were both great. "

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"I wish to express my appreciation of the engineer who checked my alarm this morning. His name is Shaun and he is a brilliant advert for your company being efficient , polite and helpful. I was particularly pleased with his clear explanation of the procedure and findings. "

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“My experience with you has been excellent. You have responded swiftly to my request for help, obtained a very reliable quotation, ordered the necessary parts immediately and arranged for them to be installed within a short period of time. Your efficiency is appreciated enormously. As an 85 year-old widow living alone, this type of response to my problems is very welcome. I give you full marks.”

thin

"John was extremely polite and professional. His workmanship was outstanding – he clearly takes huge pride in his work and he made sure everything was neat and tidy and level. John’s quality of work and general approach was excellent."

thin

"We at Allen Physiotherapy have used and been happy with Spy Alarms who have taken over from other companies over the years’ and have to say we have always found them to be realistically priced and certainly very customer friendly. We would have no hesitation in recommending them. I can certainly rate Sarah Foley in customer service."

thin

"Outstanding installation by Chris Owens and his colleagues. Professional, helpful, always coming up with good ideas without us having to ask. Chris is the man to ask for when you want a perfect installation experience with Spy Alarms"

thin

"Can I just add that we were very impressed with Chris Dawson, he was very efficient and professional."

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Please can you pass on our thanks to the two men who undertook the installation of our new alarm system yesterday. They were very professional, courteous and cleaned up after their work. I’m shielding at the moment and without me even needing to ask they woretheir masks all the time they were in the house.

thin

“I was very impressed by the team today! My brother was with me and likewise impressed! I really couldn’t be happier with the job that they’re doing, and I’m extremely grateful to you too for overseeing everything so beautifully! I am going to build a studio in due course, as well as the garage, I will be only too glad to ask you to help me with those too! I look forward to speaking with you tomorrow and thank you again for a great job well done!

thin

"Installation guys were great – please pass on my thanks."

thin

"I’d like to thank you and your engineers for setting up our software so that Trant emergency rollcalls run to maximum efficiency, just adding the building name option on the tablet for everyone tagged in makes a massive difference, it enables us to meet acceptable times for accounting for all members of staff in emergency situations. Very happy with the service provided, thank you,”

thin

"Thankyou for many years of excellent service. I have recommended you to our buyer"

thin

"Permit me this opportunity to compliment you and previous owners on the top quality of the service you have always provided and the kindness and professionalism of the technicians we have met on every occasion when they have been called out.   I would recommend your business to others"

thin

I just wanted to let you and Spy know that I’ve incredibly happy with the work done especially as it caused so little disruption to our service. Please pass on my thanks.

thin

“Having worked closely with Spy Alarms over the last two years on several refurbishment projects, we can say with confidence that they are a professional, helpful and efficient security company. Swift to react to call-outs, knowledgeable about industry products, and pro-active in finding bespoke solutions for our travel centres across London, we highly recommend them.”

thin

“Just wanted to say that the cameras went in today and James stayed on to get the iPads and iPhone working. James went the extra mile for us and was very pleasant to deal with. Please give him this feedback and let him know we very much appreciated his excellent care.”

thin

“The security system Spy installed for us is an essential part of our business of keeping our customers and staff safe and secure. Spy Alarms are very responsive and helpful whenever we need them and their engineers really know their stuff.”

thin

“Please pass on our thanks to Clive for ‎doing a great job in setting up ‎our alarm system. He explained it all well and it is easy to use. He is a credit to your organisation and we certainly feel more secure now!”

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“I must say how impressed with Eugene I was. He really seemed to care.”

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“Thanks for your work on our home. Your engineer was fantastic.”

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"Your engineer James was polite, helpful, hardworking and professional."

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“The engineer, Dwayne, had all sorts of trouble with the upgrade due to the signal here (we’re down a very leafy country lane) being awful. He’s been absolutely lovely – had to clamber through a small cupboard in our loft space to sort the aerial, the cupboard being crammed with stuff (as cupboards generally are), which he cleared away back into the cupboard after him. I’ve been very pleased with the service he’s provided this morning."

thin

"The quality of service and advice we received from Spy Alarms before, during and after the hand-over was excellent. We would have no hesitation in recommending Spy Alarms to others."

thin

"I just wanted to highlight the outstanding efforts made by the engineer who recently came to our property."

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