Domestic and commercial customers feel safe and secure with Spy Alarms
Hear from just some of our customers about their experience with our customer service and team
Scroll down to see what our customers have to say about our service
We pride ourselves on our customer service and are proud to receive numerous glowing testimonials that extol the virtues of our engineers – the public face of Spy Alarms. Here we have assembled a small sample of stories from satisfied customers in both the domestic and commercial markets.
“Whist you mention Ranger’s House, I had some feedback from the site team that Jason has been very helpful and always has been. I’m sure it won’t be the first time I mention this as they do seem to appreciate him and always mention when he comes up good. “
"The alarm and door entry system has now been installed. Chris Owens has been a pleasure to deal with and he and his colleague Dave Rogers had to deal with a busy office yesterday and were both great. "
"I wish to express my appreciation of the engineer who checked my alarm this morning. His name is Shaun and he is a brilliant advert for your company being efficient , polite and helpful. I was particularly pleased with his clear explanation of the procedure and findings. "
“My experience with you has been excellent. You have responded swiftly to my request for help, obtained a very reliable quotation, ordered the necessary parts immediately and arranged for them to be installed within a short period of time. Your efficiency is appreciated enormously. As an 85 year-old widow living alone, this type of response to my problems is very welcome. I give you full marks.”
"John was extremely polite and professional. His workmanship was outstanding – he clearly takes huge pride in his work and he made sure everything was neat and tidy and level. John’s quality of work and general approach was excellent."
"We at Allen Physiotherapy have used and been happy with Spy Alarms who have taken over from other companies over the years’ and have to say we have always found them to be realistically priced and certainly very customer friendly. We would have no hesitation in recommending them. I can certainly rate Sarah Foley in customer service."
"Outstanding installation by Chris Owens and his colleagues. Professional, helpful, always coming up with good ideas without us having to ask. Chris is the man to ask for when you want a perfect installation experience with Spy Alarms"
Please can you pass on our thanks to the two men who undertook the installation of our new alarm system yesterday. They were very professional, courteous and cleaned up after their work. I’m shielding at the moment and without me even needing to ask they woretheir masks all the time they were in the house.
“I was very impressed by the team today! My brother was with me and likewise impressed! I really couldn’t be happier with the job that they’re doing, and I’m extremely grateful to you too for overseeing everything so beautifully! I am going to build a studio in due course, as well as the garage, I will be only too glad to ask you to help me with those too! I look forward to speaking with you tomorrow and thank you again for a great job well done!
"I’d like to thank you and your engineers for setting up our software so that Trant emergency rollcalls run to maximum efficiency, just adding the building name option on the tablet for everyone tagged in makes a massive difference, it enables us to meet acceptable times for accounting for all members of staff in emergency situations. Very happy with the service provided, thank you,”
"Permit me this opportunity to compliment you and previous owners on the top quality of the service you have always provided and the kindness and professionalism of the technicians we have met on every occasion when they have been called out. I would recommend your business to others"