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Spy Alarms Business Customer Stories

We pride ourselves on our customer service and are proud to receive numerous glowing testimonials that extol the virtues of our engineers – the public face of Spy Alarms.

Here we have assembled a small sample of stories from satisfied business customers.

If this is the level of service you’re looking for, call Spy Alarms today on 01689 887626

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Helping to keep The Venue revelling

Security in London isn’t just about protection against intruders or fire. At major public attractions like The Venue nightclub in New Cross, south-east London, the behaviour and control of crowds is a major responsibility, ensuring the safety and enjoyment of everyone present. No one wants someone who has had too much to drink and lost control to spoil the evening for the rest of the clientele.

Spy Alarms was appointed to instal a security system for The Venue, one of London’s biggest nightclubs. This included intruder alarms and CCTV with internal and external cameras linked to the alarm system, making it possible to keep the building secure at all times.

Our engineers developed the system to ensure that the in-house Security Team are also able to monitor crowd behaviour. This is particularly important when dealing with establishments at which alcohol is available. The layout of the security cameras allows the team to monitor the safety of both revellers and staff, quickly identifying potential flashpoints and isolating them before they become problems.

“The security system Spy installed for us is an essential part of our business of keeping our customers and staff safe and secure. Spy are very responsive and helpful whenever we need them and their engineers really know their stuff.”

The Venue, London

Bending over backwards for Avondale Gymnastics

Avondale Gymnastics Club in Surbiton, Surrey, asked us to take over the maintenance of its alarm system and instal a new CCTV system. We sent out engineer James to carry out the installation work and talk the customer through the takeover of the alarm system maintenance.

Here’s what the Club Manager thought of the service:

“Your engineer James was polite, helpful, hardworking and professional.”

Mary Marshall, Club Manager, Avondale Gymnastics Club, Surbiton, Surrey

Speedy fix for HM Racing

Motorcycle performance specialist HM Racing of Edenbridge, Kent, keeps a number of high value machines on the premises and so the business needs its security system to be fully functional at all times. When the intruder alarm started activating randomly, owner Steve Smith called Spy Alarms to see if we could fix it.

We sent out one of our engineers, Eugene, to investigate the problem. He was able to identify the fault and put it right without any major disruption to

HM Racing’s business, much to the delight of Steve, who took the trouble to write to us and say:

“I must say how impressed with Eugene I was. He really seemed to care.”

Steve Smith, HM Racing, Edenbridge, Kent

A watching brief for Warners Solicitors

Warners is a large firm of solicitors based in Tonbridge, Kent. Its office is protected by a monitored alarm system that was installed by another firm but recently Warners found itself in need of a new supplier to take over the monitoring and maintenance of the system. Spy Alarms was very happy to provide this service.

We visited Warners to survey the premises and security system and talk the client through the takeover. We now provide monitoring via our central monitoring station and regular servicing by our expert engineers. We received this testimonial from Warners:

“The quality of service and advice we received from Spy Alarms before, during and after the hand-over was excellent. We would have no hesitation in recommending Spy Alarms to others.”

Warners Solicitors, Tonbridge

Why Spy Alarms

FREE Property Security Survey from an experienced surveyor

The best system to suit your needs AND your budget

NSI Gold accreditation

SMS alerts or 24/7 security monitoring with police and/or keyholder notifications

Over 30 years experience in installation and maintenance

Reliable, up to date equipment

Wired or Wireless systems

All staff are police checked

Kent and London-based fitting/maintenance teams


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