Spy Focus On Customer Service Training

At Spy Alarms, our main goal is always to provide excellent customer service, which is why we went to Richard Brown Associates for training. It was held at the Marriott Hotel in Bexleyheath. To ensure we still had enough staff to service our customers, we split the company in half and held the training over two days. […]


At Spy Alarms, our main goal is always to provide excellent customer service, which is why we went to Richard Brown Associates for training.

It was held at the Marriott Hotel in Bexleyheath. To ensure we still had enough staff to service our customers, we split the company in half and held the training over two days.

Joined by our colleagues at SPE, the training covered:

  • Improving customer communication
  • Improving customer interaction
  • What questions to ask and how to ask them (Open/close questions)
  • How to carry the Spy brand and our responsibilities towards our customers and our brand
  • Our brand, Spy Alarms, and where we see ourselves in the future.
  • How we can improve as a company
  • A few team building exercises

Photos from our customer service training with Richard Brown Associates

Security Company Kent

Security Company kent

Security Company Kent

Security Company Kent

Security Company Kent

We hope that our continued professional development will help us to ensure all of our customers continue to receive a great level of service from us.

To see this service for yourself, you can book a free site survey where our engineers can design and quote for a security system that's tailored to your needs. Just put your details into the form below and we'll see you soon!

Ready for a quote?

Book a FREE site survey with our friendly team


Security Systems London

Premium Home and Business Protection from Spy Alarms

For almost 40 years we've been helping people protect their homes and businesses. Our products are designed to provide the very best protection for each customer.

Security Company London

Spy Alarms Ltd.

6 Ravensquay Business Centre, Cray Avenue, Orpington, Kent, BR5 4BQ

CALL BACK REQUEST

Enter your contact number and we'll come back to you as soon as possible.

Registered Office: PEACHEY & CO LLP, 95 Aldwych, London, WC2B 4JF

Company Number: 01919744 (England)

VAT Number: 427063955

Website Design & Optimisation Vector7

×
×

Basket

Need expert advice? We're here to help

Security Company

Call Back Request

In a rush? Leave your contact details below and one of our team will call you back at a convenient time.