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Benefits Of Maintenance Contracts

The benefits of keeping your home security system maintained by Spy include:

  • 24/7 Call Outs – No matter when you need us, we’ll be there.
  • Saves cost – Maintenance visits cost less than emergency call outs and our local focus enables us to keep our costs very competitive. Should an emergency call-out be necessary, it will be heavily discounted for customers on a maintenance contract. Our NSI Gold accreditation can also help to reduce your insurance premiums.
  • NSI Gold accreditation – We provide a high quality, reliable service that is recognised by the police and all insurers.
  • Any system – Our service covers home security systems that we have installed and the takeover of systems installed by other companies.
  • Convenience – We will book our security & fire maintenance visits at a time that suits you.
  • Fast response – We guarantee to send an engineer out to maintenance customers within four hours.
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Regular Maintenance For Home Security Systems

The UK security industry’s independent regulatory body, the National Security Inspectorate (NSI), recommends that security systems are kept regularly maintained. This is to ensure that any potential malfunctions are spotted before they compromise the system and that your home protection remains fully functioning.

An alarm system that fails can leave you vulnerable to burglars break-ins and render your insurance invalid. The police also insist that any security system they monitor must be maintained by a company with a police recommended accreditation, such as NSI Gold.

Spy Alarms is fully qualified to provide regular maintenance for our own security & fire installations and those installed by other companies.

We are based across London and Kent with engineers based in areas such as Sevenoaks, Tonbridge, Dartford and Maidstone to name but a few.

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Our alarm system was installed 5 years ago neatly, efficiently and with minimal disturbance. It works well. Since we have not suffered any incidents or breakdowns, we have neither called the 24 hour service centre nor used the emergency call out.
The alarm system is serviced annually and we have always found the office staff helpful and efficient. The engineer who visited this month was very pleasant and professional, he answered all our questions helpfully and we are happy with both the service he undertook and provided.
Mr C, residential customer in Chislehurst
I am writing to thank you following the resolution of problems with my intruder alarm. I would also like to thank your team of engineers and the staff from the service desk … who handled my telephone calls. It is reassuring to know that the problem was treated in a professional and supportive manner.
Mrs I L Trafford, alarm maintenance, Bexleyheath, Kent

Call Spy whenever you need us

With a Spy Alarms maintenance contract, you can call us any time, day or night, and we will come out within four hours to resolve any issues with your home security system.

Many day-to-day issues can be resolved by calling one of our technical team on 01689 887626. Please have your installation/account number to hand.

For emergency out of hours assistance, our field engineers are on call 24 hours a day, 365 days a year, and can be contacted by calling our normal office number and following the instructions. Please have your installation/account number to hand, along with any relevant passwords

In an emergency call 01689 887626

We work across London and Kent in areas such as Sevenoaks, Maidstone and Dartford. To find out where else we work, or to get a FREE quote, please get in touch with our team today.

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