HOW WE WORK

Quality and dependability to make you feel secure

The more tailored and complete a service we're able to provide, the more secure and confident our customers feel.

GETTING STARTED

Committed to providing the best service possible

For a security system to be absolutely reliable there can be no blind spots or loopholes. We don’t believe that can be achieved from off-the-peg solutions. Instead, we begin with a FREE site survey by a home security expert, who will then design a system specifically for your needs and budget.

The four steps to securing your premises:

The site survey

We offer a full site survey free of charge to best understand your requirements.

The quote

We provide a quotation based on our visit, designed to suit your budget and security needs.

Install date

We will typically arrange a date within 2 weeks of our quotation being accepted.

Installation

Once arrange, the installation will typically fall inside one day for domestic wireless systems.

HOW WE WORK

Book a FREE site survey

NO HASSLE - NO OBLIGATION

Our experienced team are on-call ready to assist with your enquiry.

Home Security London

Have a question? Speak with our expert team

Security Company Kent

SERVICE EXCELLENCE

Customer Service

Contact us for a FREE site survey by our experienced team

The quality of our service is as much about your experience as a customer as it is about the products we install. When you call Spy Alarms, there are no call centres. If you call during office hours, you will be put through to someone who is qualified to understand your needs. One of our surveyors will then visit your property to gather information before designing a bespoke system to fulfil your requirements.

Out of hours you can submit your enquiry via the contact form below, where you will also find the number for emergency call-outs. Last year, we were told by one new customer that we were the only security company who answered their phone between Christmas and New Year.

When one of our employees is in your home, you can be sure that they are completely trustworthy. Our personnel undergo a thorough DBS and police check that goes back five years. We also follow up three character references for each individual.

SERVICE EXCELLENCE

After-sales and care

For more information, contact our friendly team

All our security systems come with a one-year warranty and a maintenance package that offers one or two services per year. This is a key part of the Spy Alarms approach. Not only does our maintenance service ensure that your burglar alarms, fire alarms, CCTV, door entry, access control and any other systems are kept in perfect working order, it also saves costly emergency call-outs and false alarms.

Security Company Kent

All of our team are highly trained to take your enquiry

Having worked closely with Spy Alarms over the last two years on several refurbishment projects, we can say with confidence that they are a professional, helpful and efficient security company. Swift to react to call-outs, knowledgeable about industry products, and pro-active in finding bespoke solutions for our travel centres across London, we highly recommend them.

Mark West, Property Director, Trailfinders