SYSTEM MAINTENANCE

Commercial alarm and security system maintenance

Reliable and responsive security and fire system maintenance from Spy Alarms

WHY CHOOSE US?

Why choose Spy Alarms as your maintenance provider?

Whether you have commercial fire alarm, burglar or security system maintenance, there are benefits to our approach:

Reliability – NSI Gold standard passes the accreditation test for police response. Increased reliability reduces likelihood of false alarms.

Any system – Our service covers security systems that we have installed and the takeover of systems installed by other suppliers.

NSI Gold accreditation – We provide a high quality, reliable service that is recognised by the police and all insurers.

Convenience – We will book our maintenance visits at a time that suits you.

Fast response – We guarantee to send an engineer out to maintenance customers within four hours, 24 hours a day, 365 days a year.

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SAVE ON COSTS

How do our commercial maintenance contracts work?

Spy Alarms rolls fire, intruder, CCTV and access control into one NSI-Gold maintenance package.

A fixed yearly fee buys scheduled preventive visits, 24/7 phone support, remote diagnostics, discounted parts and a guaranteed engineer on site within four hours, 365 days a year. Visits are arranged at your convenience, cutting false alarms, keeping insurance valid and minimising downtime.

Maintenance visits cost less than emergency call outs and our local focus enables us to keep our costs very competitive. Should an emergency call-out be necessary, it will be heavily discounted for customers on a maintenance contract. Our NSI Gold accreditation can also help to reduce your insurance premiums.

Have a question? Call our team for free, friendly advice

Our NSI Gold team work to the highest standards

COMMERCIAL MAINTENANCE CONTRACTS

How often should commercial security system

maintenance occur?

We take proactive measures to ensure minimal downtime

The UK security industry’s independent regulatory body, the National Security Inspectorate (NSI), recommends that security systems are kept regularly maintained. This is to ensure that any potential malfunctions are spotted before they compromise the system and that your business protection remains fully functioning.

An alarm system that fails can leave you vulnerable to break-ins, render your insurance invalid and leave your business liable to prosecution.

Fire-alarm systems require professional inspections at least every six months to stay compliant with BS 5839-1; larger or complex sites often choose quarterly checks. Intruder alarms and CCTV should be serviced annually—twice-yearly for police-monitored or high-risk grades—while continuous remote health polling flags faults between visits. A Spy Alarms contract schedules these routine services and provides 24/7 emergency call-outs to keep you fully protected and compliant.