Every installed security system is guaranteed by Spy Alarms for one year. Following on from that period a full range of service, maintenance and general after-care options are available.
Many day-to-day issues can be resolved by calling one of our technical team on 01732 46 46 49. Please have your installation/ account number to hand.
For emergency out of hours assistance our field engineers are on call 24 hours a day, 365 days a year and can be contacted on 0844 879 1218. Please have your installation/ account number to hand, along with any relevant passwords.
Regular servicing of all systems is recommended and can be arranged by calling one of our operators. Plus Spy Alarms offers a pre-agreed response time for call outs in case of emergencies or difficulties, to all contract customers.
All our Service Engineers carry identification and spares. In most cases faults can be resolved through one visit. If we feel a specialist part may be needed our skilled engineers will come with one in hand to cause you minimal disruption. We offer same day call out to monitored system customers and Service Contract customers will always take precedence.
We can even look after your property whilst you are away by connecting you directly with our 24 hour monitoring station. Upon an alarm activation this function will immediately alert central station, which will in turn alert either pre-agreed key holders or the emergency services.
Additional facilities include a specialist lock division and CCTV monitoring for added piece of mind.
Spy Alarms is proud of its success and the reputation it has gained over the past 23 years. The directors and staff remain committed to providing a comprehensive and inclusive service for the design, installation and maintenance of alarm and security related systems.
